{"id":3511,"date":"2023-05-24T15:04:33","date_gmt":"2023-05-24T13:04:33","guid":{"rendered":"https:\/\/www.stalam.com\/servizi\/servizi-post-vendita\/"},"modified":"2025-06-16T12:07:41","modified_gmt":"2025-06-16T10:07:41","slug":"after-sale-services","status":"publish","type":"page","link":"https:\/\/www.stalam.com\/en\/services\/after-sale-services\/","title":{"rendered":"After sale services"},"content":{"rendered":"\n<div class=\"fascia-bread-title bgcolor-grey \">\n    <div class=\"container-fascia-bread-title\">\n        <p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.stalam.com\/en\/\">Home<\/a><\/span><\/span><\/p>                    <span class=\"title\">SERVICES<\/span>\n                <h1 class=\"title-big\">After Sale Services<\/h1>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"fascia-img-header\">\n    <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.stalam.com\/wp-content\/uploads\/2025\/06\/sapre_parts.jpg\" alt=\"\" width=\"600\" height=\"400\">\n<\/div>\n\n\n\n\n<div class=\"wp-block-columns col-fullwidth is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"sidebar-prodotti-container\"><div class=\"topbar-prodotti\" id=\"topbar\"><ul><li class=\"page_item page-item-15488\"><a href=\"https:\/\/www.stalam.com\/en\/services\/original-components-and-spare-parts\/\">Original components and spare parts<\/a><\/li>\n<li class=\"page_item page-item-3512\"><a href=\"https:\/\/www.stalam.com\/en\/services\/test-demo-facilities\/\">Test &amp; demo facilities<\/a><\/li>\n<li class=\"page_item page-item-3511\"><a href=\"https:\/\/www.stalam.com\/en\/services\/after-sale-services\/\">After sale services<\/a><\/li>\n<a href=\"https:\/\/www.stalam.com\/richiesta-catalogo\/\" class=\"btn btn-filled-r\">Download catalog<\/a><\/ul><\/div><div class=\"sidebar-prodotti-left\"><p class=\"grandparent-page\">Services<\/p><ul><li class=\"page_item page-item-15488\"><a href=\"https:\/\/www.stalam.com\/en\/services\/original-components-and-spare-parts\/\">Original components and spare parts<\/a><\/li>\n<li class=\"page_item page-item-3512\"><a href=\"https:\/\/www.stalam.com\/en\/services\/test-demo-facilities\/\">Test &amp; demo facilities<\/a><\/li>\n<li class=\"page_item page-item-3511\"><a href=\"https:\/\/www.stalam.com\/en\/services\/after-sale-services\/\">After sale services<\/a><\/li>\n<a href=\"https:\/\/www.stalam.com\/richiesta-catalogo\/\" class=\"btn btn-filled-r\">Download catalog<\/a><\/ul><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\"><div class=\"fascia-tit-text-video\">\n    <div class=\"container-fascia-tit-text-video\">\n\n        \n        \n        \n    <\/div>\n<\/div>\n\n\n\n<div class=\"fascia-tit-text-video\">\n    <div class=\"container-fascia-tit-text-video\">\n\n        \n        <p>Among industrial Radio Frequency equipment manufacturers worldwide, Stalam offers to its customers the most professional, prompt and convenient after sale services, both as to spare parts supply and technical assistance.<\/p>\n<h4><strong>Spare parts available on stock<\/strong><\/h4>\n<p>Availability in stock of at least 80% of standard mechanical and electrical components of the RF equipment manufactured in the last 20 years (approx. 2000 units).<\/p>\n<h4><strong>Fast shipping<\/strong><\/h4>\n<p>Shipment of spare parts available in stock at latest within 24 hours from the order (generally, orders confirmed before h. 12:00 noon time are dispatched through selected courier services on the same day before h. 16:00). Spare parts not available in stock are manufactured in-house or procured in the shortest possible time.<\/p>\n<h4><strong>On-call assistance<\/strong><\/h4>\n<p>On-call assistance through a dedicated phone line, or via fax \/ E-mail, by an English speaking trouble-shooting engineer available full time during office working hours.<\/p>\n<h4><strong>Prompt on-site assistance<\/strong><\/h4>\n<p>On-site mechanical, electrical &#038; software assistance by servicing engineers departing from Stalam or its overseas servicing centres within 12-48 hours for interventions within Europe and 48-72 hours for interventions outside Europe.<\/p>\n\n        \n    <\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n<div class=\"images-slider-container\">\n\n    <span class=\"title\">Photo gallery<\/span>\n\n    <div class=\"images-slider__row\">\n                    <div class=\"images-slider__single\">\n                <div class=\"images-slider__single-contents\">\n                    <img data-flickity-lazyload=\"https:\/\/www.stalam.com\/wp-content\/uploads\/2023\/05\/Stalam-vans.jpg\" class=\"skip-lazy\" alt=\"slider image\" width=\"400\" height=\"600\" \/>\n                    Immediate assistance                <\/div>\n\n            <\/div>\n                    <div class=\"images-slider__single\">\n                <div class=\"images-slider__single-contents\">\n                    <img data-flickity-lazyload=\"https:\/\/www.stalam.com\/wp-content\/uploads\/2023\/05\/Stalam-services-1.jpg\" class=\"skip-lazy\" alt=\"slider image\" width=\"400\" height=\"600\" \/>\n                    On-site assistance                <\/div>\n\n            <\/div>\n                    <div class=\"images-slider__single\">\n                <div class=\"images-slider__single-contents\">\n                    <img data-flickity-lazyload=\"https:\/\/www.stalam.com\/wp-content\/uploads\/2023\/05\/Stalam_ufficio3.jpg\" class=\"skip-lazy\" alt=\"slider image\" width=\"400\" height=\"600\" \/>\n                    Helpline                <\/div>\n\n            <\/div>\n                    <div class=\"images-slider__single\">\n                <div class=\"images-slider__single-contents\">\n                    <img data-flickity-lazyload=\"https:\/\/www.stalam.com\/wp-content\/uploads\/2023\/05\/Stalam_spedizione.jpg\" class=\"skip-lazy\" alt=\"slider image\" width=\"400\" height=\"600\" \/>\n                    Shipping department                <\/div>\n\n            <\/div>\n                    <div class=\"images-slider__single\">\n                <div class=\"images-slider__single-contents\">\n                    <img data-flickity-lazyload=\"https:\/\/www.stalam.com\/wp-content\/uploads\/2023\/05\/Produzione.jpg\" class=\"skip-lazy\" alt=\"slider image\" width=\"400\" height=\"600\" \/>\n                    Shipping department                <\/div>\n\n            <\/div>\n        \n    <\/div>\n<\/div>\n\n\n\n<div class=\"fascia-newsletter bgcolor-grey \">\n    <div class=\"container-newsletter\">\n                    <span class=\"title\">Do you need original components and spare parts?<\/span>\n        \n                    <a href=\"https:\/\/www.stalam.com\/en\/services\/original-components-and-spare-parts\/\" title=\"Ask for a quotation\" class=\"btn btn-filled-r\">\n                Ask for a quotation            <\/a>\n            <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":3510,"menu_order":188,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-3511","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>After sale services | Stalam<\/title>\n<meta name=\"description\" content=\"Stalam offers to its customers the most professional after sale services, both as to spare parts supply and technical assistance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stalam.com\/en\/services\/after-sale-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"After sale services\" \/>\n<meta property=\"og:description\" content=\"Stalam offers to its customers the most professional after sale services, both as to spare parts supply and technical assistance.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.stalam.com\/en\/services\/after-sale-services\/\" \/>\n<meta property=\"og:site_name\" content=\"Stalam\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Stalam-184036235760438\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-16T10:07:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.stalam.com\/wp-content\/uploads\/2023\/06\/stalam-logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"634\" \/>\n\t<meta property=\"og:image:height\" content=\"176\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.stalam.com\\\/en\\\/services\\\/after-sale-services\\\/\",\"url\":\"https:\\\/\\\/www.stalam.com\\\/en\\\/services\\\/after-sale-services\\\/\",\"name\":\"After sale services | Stalam\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.stalam.com\\\/#website\"},\"datePublished\":\"2023-05-24T13:04:33+00:00\",\"dateModified\":\"2025-06-16T10:07:41+00:00\",\"description\":\"Stalam offers to its customers the most professional after sale services, both as to spare parts supply and technical assistance.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.stalam.com\\\/en\\\/services\\\/after-sale-services\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.stalam.com\\\/en\\\/services\\\/after-sale-services\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.stalam.com\\\/en\\\/services\\\/after-sale-services\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.stalam.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Services\",\"item\":\"https:\\\/\\\/www.stalam.com\\\/en\\\/services\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"After sale services\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.stalam.com\\\/#website\",\"url\":\"https:\\\/\\\/www.stalam.com\\\/\",\"name\":\"Stalam\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.stalam.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.stalam.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.stalam.com\\\/#organization\",\"name\":\"Stalam\",\"url\":\"https:\\\/\\\/www.stalam.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.stalam.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.stalam.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/stalam-logo.png\",\"contentUrl\":\"https:\\\/\\\/www.stalam.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/stalam-logo.png\",\"width\":634,\"height\":176,\"caption\":\"Stalam\"},\"image\":{\"@id\":\"https:\\\/\\\/www.stalam.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Stalam-184036235760438\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/stalam\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCcl2pZ10KrADorPJccCu43Q\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"After sale services | Stalam","description":"Stalam offers to its customers the most professional after sale services, both as to spare parts supply and technical assistance.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.stalam.com\/en\/services\/after-sale-services\/","og_locale":"en_US","og_type":"article","og_title":"After sale services","og_description":"Stalam offers to its customers the most professional after sale services, both as to spare parts supply and technical assistance.","og_url":"https:\/\/www.stalam.com\/en\/services\/after-sale-services\/","og_site_name":"Stalam","article_publisher":"https:\/\/www.facebook.com\/Stalam-184036235760438\/","article_modified_time":"2025-06-16T10:07:41+00:00","og_image":[{"width":634,"height":176,"url":"https:\/\/www.stalam.com\/wp-content\/uploads\/2023\/06\/stalam-logo.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.stalam.com\/en\/services\/after-sale-services\/","url":"https:\/\/www.stalam.com\/en\/services\/after-sale-services\/","name":"After sale services | Stalam","isPartOf":{"@id":"https:\/\/www.stalam.com\/#website"},"datePublished":"2023-05-24T13:04:33+00:00","dateModified":"2025-06-16T10:07:41+00:00","description":"Stalam offers to its customers the most professional after sale services, both as to spare parts supply and technical assistance.","breadcrumb":{"@id":"https:\/\/www.stalam.com\/en\/services\/after-sale-services\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.stalam.com\/en\/services\/after-sale-services\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.stalam.com\/en\/services\/after-sale-services\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.stalam.com\/en\/"},{"@type":"ListItem","position":2,"name":"Services","item":"https:\/\/www.stalam.com\/en\/services\/"},{"@type":"ListItem","position":3,"name":"After sale services"}]},{"@type":"WebSite","@id":"https:\/\/www.stalam.com\/#website","url":"https:\/\/www.stalam.com\/","name":"Stalam","description":"","publisher":{"@id":"https:\/\/www.stalam.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.stalam.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.stalam.com\/#organization","name":"Stalam","url":"https:\/\/www.stalam.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.stalam.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.stalam.com\/wp-content\/uploads\/2023\/06\/stalam-logo.png","contentUrl":"https:\/\/www.stalam.com\/wp-content\/uploads\/2023\/06\/stalam-logo.png","width":634,"height":176,"caption":"Stalam"},"image":{"@id":"https:\/\/www.stalam.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Stalam-184036235760438\/","https:\/\/www.linkedin.com\/company\/stalam\/","https:\/\/www.youtube.com\/channel\/UCcl2pZ10KrADorPJccCu43Q"]}]}},"_links":{"self":[{"href":"https:\/\/www.stalam.com\/en\/wp-json\/wp\/v2\/pages\/3511","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stalam.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.stalam.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.stalam.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stalam.com\/en\/wp-json\/wp\/v2\/comments?post=3511"}],"version-history":[{"count":20,"href":"https:\/\/www.stalam.com\/en\/wp-json\/wp\/v2\/pages\/3511\/revisions"}],"predecessor-version":[{"id":15680,"href":"https:\/\/www.stalam.com\/en\/wp-json\/wp\/v2\/pages\/3511\/revisions\/15680"}],"up":[{"embeddable":true,"href":"https:\/\/www.stalam.com\/en\/wp-json\/wp\/v2\/pages\/3510"}],"wp:attachment":[{"href":"https:\/\/www.stalam.com\/en\/wp-json\/wp\/v2\/media?parent=3511"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}