_logo-stalam_oldRadio Frequency Solutionsassistance-pointsassistanceemployeesestablishmentfood-negativefoodlogo-stalammachinesother-negativeotherpharma-negativepharmaplaceholder-negativeplaceholderpresencequick-assistancespare-partstechnical-textiles-negativetechnical-textilestextiles-negativetextilesturnover
IT EN ES

Services

After sale services

 

Among industrial Radio Frequency equipment manufacturers worldwide, Stalam offers to its customers the most professional, prompt and convenient after sale services, both as to spare parts supply and technical assistance.

 

Spare parts available on stock

Linea

Availability in stock of at least 80% of standard mechanical and electrical components of the RF equipment manufactured in the last 20 years (approx. 2000 units).

 

 

Fast shipping

Linea

Shipment of spare parts available in stock at latest within 24 hours from the order (generally, orders confirmed before h. 12:00 noon time are dispatched through selected courier services on the same day before h. 16:00). Spare parts not available in stock are manufactured in-house or procured in the shortest possible time.

 

On-call assistance

Linea

On-call assistance through a dedicated phone line, or via fax / E-mail, by an English speaking trouble-shooting engineer available full time during office working hours.

 

Prompt on-site assistance

Linea

On-site mechanical, electrical & software assistance by servicing engineers departing from Stalam or its overseas servicing centres within 12-48 hours for interventions within Europe and 48-72 hours for interventions outside Europe.

Photogallery

Request information

Having read the Information Notice on the processing of personal data,

It is mandatory to make a choice to continue

To marketing activities

To marketing activities:
i.e. the elaboration and processing of data by Stalam spa for the marketing purposes referred to under point b) of these guidelines, via the foreseen processing methods, i.e. paper-based, via automated and telematic means, by ordinary or electronic mail, telephone and any other computerised means.
It is mandatory to make a choice to continue

To communication to third parties for marketing purposes

To communication to third parties for marketing purposes:
i.e. the communication of data to companies connected to Stalam spa, as well as to partner companies of the same, which will be able to process them for the marketing purposes referred to in point d) of these guidelines, via the foreseen processing methods, i.e. paper-based, via automated and telematic means, by ordinary or electronic mail, telephone and any other computerised means.

By clicking send button, I confirm that I request the service indicated in point a) of these guidelines; my consent to the processing of data for the purposes of the service, including the processing methods mentioned in these guidelines, including possible processing carried out in EU member states or non-EU countries.